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Feedback and Complaints

Feedback and Complaints


Okehampton Primary School and The Dartmoor Multi Academy Trust places its relationship with pupils, parents, carers, partners and our local community at the heart of what we do.

We welcome your comments. Sometimes things do go wrong and if this happens, we need you to tell us so that we can try and put it right.  Usually, concerns can be dealt with informally and can be resolved satisfactorily through discussion. If you have a complaint, please speak to your child's class teacher in the first instance, or a member of the senior leadership team at the school. You can also ask to speak to Miss Godbeer. We also want to know when our staff have done a good job or exceeded expectations. Feedback will be passed to the relevant person to ensure that the staff member or team receives acknowledgement and recognition.

 

The Trust's Policy sets out the procedure for how complaints are managed within all schools in the Dartmoor Multi Academy Trust.  This is for parents or carers of pupils and members of the public wishing to make complaints about any school or Local Governing Board within the Trust.  

Please read our Complaints Policy here.

If you are unsatisfied with how a complaint has been dealt with, please complete the Trust's online Feedback and Complaints Form below. ​

ONLINE FEEDBACK AND COMPLAINTS FORM

 

Accessibility/Request for Copies

  • Please contact us, if you are unable to download any of our PDF files, we can offer you an alternative format. 
  • Please contact us, if you would like a free paper copy of any of the information that you see on our website.

 

If you need to contact the class teacher, please use the individual class emails, please follow the class pages link below to access these.

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